Refund & Cancellation Policy

Leitner Learner Pro is a monthly subscription billed through Paddle, which acts as merchant of record. This policy describes cancellation and refunds for existing subscriptions. The initial release is free and new purchases are disabled.

Monthly billing

Existing Pro subscriptions are billed monthly in advance at the price on the subscription. There is no charge for the initial Free release.

Cancelling

• You may cancel any time from Manage subscription in the app (Paddle customer portal) or through Paddle's receipt emails.
• When you cancel at period end, Pro access continues until the end of the paid billing period. After that, your account returns to the Free plan limits.
• We do not prorate partial months when you cancel mid-cycle unless required by law.

Refunds

Paddle processes payments and may issue refunds according to their policies and applicable consumer law. If you believe you were charged in error, contact us at info@leitnerlearner.app with your account email and transaction details. We will work with Paddle to resolve legitimate billing issues.

Except where required by law, we generally do not offer refunds for partial subscription periods after access has been used.

Chargebacks

If a payment is reversed through your bank, Pro access may be suspended while the dispute is resolved.

Contact

Billing questions: info@leitnerlearner.app.